Your privacy matters
This page explains how Naya's Vanities may collect, use, and protect customer information when orders, enquiries, and custom gift box requests are made through the website.
Last updated: June 01, 2026
When you shop, build a custom box, or contact us, we may collect information needed to process your request.
Your information is used only for business and customer service purposes.
To confirm products, prepare packages, and complete custom box requests.
To deliver orders to the correct location and contact you when needed.
To answer questions, send order updates, and resolve issues.
To understand what customers like and improve our products and gift box service.
Payment information is used only to confirm and complete your purchase. We may confirm Mobile Money, bank transfer, or cash on delivery payment status before dispatching an order.
We do not sell customer information. We may only share necessary details with trusted delivery riders, courier services, or payment confirmation channels when needed to complete an order.
We take reasonable steps to keep customer information safe and only use it for order processing, delivery, communication, and support. When the full backend is added, customer records should be protected with secure login access and proper database security.
You may contact Naya's Vanities to correct your order details, update contact information, ask about how your data is used, or request that unnecessary customer information be removed where possible.
For privacy questions, order data corrections, or customer information requests, please contact Naya's Vanities through the contact page or WhatsApp.